Shipping policy
Shipping Policy
Noribi ships to customers in the United States and Canada only.
We process orders from Monday to Friday, excluding weekends and public holidays.
Most orders are processed within 1 to 3 business days after payment is confirmed.
During busy seasons, holidays, sales events, or for custom-made products, processing may take a little longer.
Shipping Time
United States
- Free Standard Shipping
- Estimated delivery: 5 to 8 business days
Canada
- Free Standard Shipping
- Estimated delivery: 5 to 8 business days
All Canadian orders are shipped from our fulfillment network in the United States.
Order Processing
Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.
After your order has been shipped, you will receive a confirmation email with your tracking number.
Please allow 24 to 48 hours for the tracking information to become available.
Delivery Information
Delivery may take longer because of weather conditions, carrier delays, customs clearance, holidays, remote locations, or other situations outside our control.
Noribi LLC is not responsible for shipping delays after your order has been handed over to the shipping carrier.
Order Tracking
A tracking number will be sent to the email address you provided during checkout after your order has been shipped.
If you do not receive the tracking email, please check your spam or junk folder before contacting our support team.
Customs Duties and Taxes
Orders shipped to Canada may be subject to customs duties, import taxes, or other government fees.
These charges are the responsibility of the customer.
Noribi LLC does not collect or control these charges.
Incorrect Shipping Information
Please make sure that your shipping address is complete and accurate before placing your order.
Noribi LLC is not responsible for delays, lost packages, or returned shipments caused by incorrect or incomplete shipping information provided by the customer.
Returned Packages
If a package is returned because of an incorrect address, failed delivery attempts, refused delivery, or an unclaimed package, additional shipping charges may apply to send the order again.
Delays and Lost Packages
We work with trusted shipping carriers to deliver your order. If your shipment is delayed, lost, or damaged, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.