Refund Policy

At Noribi, we want every customer to have a great shopping experience. If your return is approved, we'll process your refund as described below.

Refund Eligibility

A refund is available only after your returned item has been received, inspected, and approved. To qualify for a refund, the returned item must meet the requirements listed in our Return Policy.

Refund Processing Time

After your return has been received and approved, your refund will be processed within 5 business days. The time it takes for the refund to appear in your account may depend on your bank, credit card company, or payment provider.

Non-Refundable Charges

The following charges are not refundable:

• Original shipping charges
• Return shipping costs
• Customs duties
• Import taxes
• Other government fees

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Please include:

• Your order number
• A description of the problem
• Clear photos of the item

We'll review your request and work to resolve the issue as quickly as possible.