Refund Policy
Refund Policy
At Noribi, we want every customer to have a great shopping experience. If your return is approved, we will process your refund as described below.
Refund Eligibility
A refund is available only after your returned item has been received, inspected, and approved.
To qualify for a refund, the returned item must meet the requirements listed in our Return Policy.
Refund Method
Approved refunds will be issued to the original payment method used for the purchase.
We cannot send refunds on a different payment method.
Refund Processing Time
After your return has been received and approved, your refund will be processed within 5 business days.
The time it takes for the refund to appear in your account may depend on your bank, credit card company, or payment provider.
Partial Refunds
Partial refunds may be issued when returned items are damaged, used, or missing original packaging. The refund amount will depend on the condition of the returned item.
Non-Refundable Charges
The following charges are not refundable:
- Original shipping charges
- Return shipping costs
- Customs duties
- Import taxes
- Other government fees
Damage, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.
Please include:
- Your order number
- A description of the problem
- Clear photos of the item
We will review your request and work to resolve the issue as quickly as possible.
Canceled Orders
Orders cannot be canceled after they have been processed.
If you no longer want the item after receiving it, you may request a return if the item meets the conditions in our Return Policy.
Contact Us
If you have any questions about refunds, please contact us.
Noribi LLC
26 Wild Hedge Lane Holmdel, NJ 07733 United States
Email: care@noribi.com
Phone: +1 848 301 2135
Website: https://noribi.com
Business Hours
Monday-Friday
9:00 AM–5:00 PM EST